Returns and Replacement Policy for Bad Fruits
We are committed to give you the best fruits and to ensure complete satisfaction for every rupee you paid. We always pack good fruits and deliver them on the same day After Noon or the next day before Noon. The orders are fulfilled, not by any courier services, by our regular team. Therefore, your online purchase is like buying in a shop. In such an arrangement, the possibility of receiving any damaged, pressed, squeezed or crushed fruits does not arise.
In case, if you feel that you have received any damaged or bad fruits, we are happy to replace them with the good ones. Please inform us immediately at least within an hour so that the replacement can be given on the same day or next day before Noon. We are committed to providing 100% satisfaction.
Cancellation Policy
You are aware that once you place an order, our team is assigned to process your orders. we provide the same day After Noon delivery for the orders made before 2.00 PM and the next day Fore Noon delivery for the orders made after 2.00 PM. Therefore, it is important that the order cancellation is communicated to us, at least by 2.00 PM for the orders made before 2.00 PM and before 9.00 AM for the orders made in the previous day after 2.00 PM.
Refunds Policy
In the event we are not able to provide you a replacement, for reasons including but not limited to season-ending, not enough fresh arrival, etc, we will issue you refunds for the amount you have paid us. Wherever possible, the refund will be given to the same payment source where the payment was made from. If that is not possible, a refund will be issued to a bank account, the details of which will be asked from the email id which was used to place the order. The refunds will be remitted to your accounts within 7 working days after receiving your account details.